Dear gear.tent User,

We understand that there may come a time when you decide to say goodbye to your gear.tent account. We are committed to maintaining your privacy and ensuring the process is straightforward and transparent. Below, you will find the steps to request the deletion of your gear.tent account and what it means for your data.

To Request Account Deletion:

• Sign In: Log into your gear.tent account through the gear.tent app.

• Request Deletion: Navigate to the Settings page, select "Profile Tab," and then click on "Delete Account."

• Confirmation: You will be asked to confirm your decision. Please note that this action is irreversible.

• Feedback (Optional): We appreciate any feedback you may wish to provide about your experience. This step is optional.Finalize: After confirmation, your request will be processed. You will receive an email confirming the deletion of your account.

Data Deletion and Retention:

Upon deletion of your account, all personal data associated with your account will be permanently removed from our servers. This includes your profile information, saved gear lists, and usage history.

Please note the following:

• Data Retention: Some data, such as transaction records, may be retained for legal and financial auditing purposes. This information will be anonymized and kept securely.

• Recovery: Once your account is deleted, it cannot be recovered. Any subscriptions or premium services associated with your account will be terminated without a refund.

• Shared Data: If you have shared data with other users (e.g., shared gear lists), this information will be anonymized upon the deletion of your account.

Contact Us:

Should you have any questions or need further assistance, please do not hesitate to contact our support team at
connect@geartent.ca. We are here to help.

Thank you for being a part of the gear.tent community.